Last updated: September 13, 2026
These terms apply to the Tragus Style online store and purchases made through it. The business operates from Israel.
1. Business and contact details
Current business, customer service and contact details are published on the contact page. There is no walk-in retail store unless the website states otherwise.
2. Products and information
We aim to present product images, sizes, colors and descriptions accurately. Reasonable differences can occur because of lighting, screens and production processes. Customers should review the product page and care information before ordering.
3. Orders and payment
Prices and any shipping charge are shown before checkout is completed. An order is confirmed after payment is accepted and an order confirmation is issued. An order may be declined or cancelled where stock is unavailable, payment fails, an obvious good-faith error occurs, or another lawful reason applies. If payment was collected for an order cancelled by the business, it will be refunded as required by law.
4. Product issues
If a product arrives with a defect, a material mismatch with its description, an incorrect item or a missing item, contact customer service promptly with the order details and relevant photographs. The request will be reviewed and an appropriate remedy will be provided where required by law.
5. Shipping, cancellations and returns
The detailed rules are published on the Shipping, Cancellations & Returns page. An online cancellation request can also be submitted through the dedicated cancellation page. Nothing in these terms limits consumer rights that cannot be excluded by law.
6. Intellectual property
Brand assets, designs, images, text and graphics on the website belong to the business or are used with permission. They may not be used commercially without permission. Third-party marks remain the property of their owners.
7. Website availability
The website is provided subject to availability and may occasionally experience technical issues. Any limitation of responsibility applies only to the extent permitted by law.
8. Privacy
Personal information is handled in accordance with the Privacy & Cookies Policy.
9. Updates and applicable law
These terms may be updated from time to time. The version published at the time of the relevant action applies, subject to mandatory rights. Israeli law applies, and jurisdiction is determined according to applicable law.